domestic & international shipping

Domestic shipping services within the United States

• Orders are typically processed and shipped within 1-2 business days (excluding weekends and holidays) after payment confirmation.

• Standard shipping within the US usually takes 3-7 business days for delivery.

• Shipping costs vary depending on the weight of the package and the shipping destination.

• Free shipping is available for orders exceeding $75, enter 75SHIPFREE at checkout.

International shipping services outside of the United States

• International shipping costs are calculated based on the weight of the package and the shipping destination. Shipping rates will be displayed at checkout.

• Unfortunately, we are unable to offer free international shipping at this time.

• We reserve the right to cancel orders that cannot be shipped to the specified destination due to legal restrictions or logistical limitations.

returns & exchanges

We want you to love your purchase! If you're not completely satisfied, we offer hassle-free returns and exchanges within 14 days of receipt. Items must be in their original condition, unworn, and with tags attached. Please contact us to initiate the return/exchange process, and our team will guide you through the next steps. Please note that shipping fees for returns/exchanges are the responsibility of the customer, unless the return/exchange is due to a defect or error on our part.

skip shipping costs, choose in-store pick-up

Are you located in the Auburn area? Opt for in-store pickup at J & M Bookstore during checkout to avoid any shipping charges.

contact us

Experiencing issues with your order? Have questions or concerns regarding our shipping or returns policy? Don't worry, we're here to assist you every step of the way. Simply reach out to us, and our team will promptly address any concerns you have regarding your purchase. Your satisfaction is our priority, and we're committed to ensuring a seamless shopping experience for you.